Customer Service & Delivery

Customer Service and Delivery

Below are forms to get in touch with our Customer Service & Delivery departments. If you are looking to contact our Parts & Maintenance deparment, please click the "Parts and Maintenance" link above.

Email Customer Service
My Fitness Space (Site Survey)
Submit a Testimonial

To reach Customer Service by phone, please call 800-499-9936.

Parts and Maintenance

We're with you when you start out… and we're still with you over the long term

At Leisure Fitness, the sale doesn't end at the cash register! Count on us long after you buy for the best support and equipment service record in the business. We are an integrated full-service dealer for our top-brand suppliers. We're extensively trained by them to sell and service their products, and we also stock a very extensive inventory of their replacement parts. If something wears out or malfunctions, we have a 95% first-time fix rate.

Even on top-of-the-line products, parts can need adjustment or replacement. If that happens, our goals are the same as yours: Fix it fast and fix it right – the first time. That's why our teams of factory-trained and certified service techs carry on-board inventory of OEM parts. Result: minimum downtime, minimum inconvenience – and we fix it, in one visit, better than 9 times out of 10.

We represent you in warranty issues with manufacturers. If you have a warranty issue, we act as your advocate, dealing directly with the manufacturer on your behalf. Issues tend to be resolved faster and more favorably - another way our integrated-dealer status supports you after the sale.

Click here to fill out the online Parts /Service Request

Customer Support Hotline at 877-262-1100.